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For questions on products, shipping fee, payment method, etc., please contact the shop directly.
When contacting us, please keep the message as simple as possible so we can better assist you.

Contact a Shop

Please contact the shop directly for inquiries about products , shipping fee and shops etc.

Contact Rakuten Global Market
Please contact Rakuten Global Market for inquiries about general services,
such as how to use the website and how to place an order.
Further, inquiries can be made in English, simplified Chinese, and traditional Chinese in chat.

Chat Support From 10AM to 6PM Japan Time

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