The content of this page pertains to Rakuten Global Market, a service that has already ended.
本页面内容显示关于已终止服务的Rakuten Global Market(乐天跨境购物平台)
本頁面內容顯示關於已終止服務的Rakuten Global Market(樂天跨境購物平台)
이 페이지는 이미 종료된 서비스에 관한 내용을 표시하고 있습니다.

About Rakuten Membership & Account

Shopping is a breeze when you register as a Rakuten member! Every time you shop, you will gain Rakuten Points (1 point per 100 JPY). The accumulated points can be used for shopping with 1 point counting as 1 JPY. 

● Register as a Rakuten Member Now  
Member registration is free. You can use the information you registered here when you shop, so you will not have to enter it every time you shop. 
When you register at Rakuten Ichiba, not only will you be able to shop millions of unique products directly from Japan, you will be able to participate in the following member-exclusive benefits:
◎Promotions: Every so often, we run member-exclusive deals and promotions! ◎Save: With every purchase, you can earn back in Rakuten Points ! ※ Membership registration is not required to shop on Rakuten Ichiba.

●How to Confirm/Edit Account Information
To access and edit your Rakuten account information, please visit your Rakuten Account Top Page (会員情報) on the top right corner .  ※ Please be aware, you are unable to change your gender and birth date. 

●About Forgot My User ID and/or Password
If you have forgotten your User ID or your Password, please fill out our Account Information Retrieval Form to retrieve it back.

●How to Cancel Rakuten Membership
We are sorry to hear about your decision to close your account. If there is anything we can do to improve our services, please do not hesitate to contact us.

Please be aware that once you cancel your membership the following conditions will apply:
- You will no longer be able to use any Rakuten services for the account. - All unused Rakuten Points will be deleted. - Until your request has been fully processed, you may still receive newsletter from Rakuten. - All information related to your account will be deleted, including purchase and point history. 
Proceed to Cancel your Membership –

● Non-Rakuten Member / Guests
If you place an order without using Rakuten member, you may check your order here –

Was this answer helpful?


What other people have checked

Commonly Viewed Help Contents

Still Couldn't solve the problem?