The content of this page pertains to Rakuten Global Market, a service that has already ended.
本页面内容显示关于已终止服务的Rakuten Global Market(乐天跨境购物平台)
本頁面內容顯示關於已終止服務的Rakuten Global Market(樂天跨境購物平台)
이 페이지는 이미 종료된 서비스에 관한 내용을 표시하고 있습니다.

About Rakuten Points

Rakuten Points are Rakuten's reward program for our members. You need to be a registered member to earn, save and spend Rakuten Points. 

● Shop 
Every time you shop on Rakuten Ichiba, you earn Rakuten Points!
Keep an eye out for promotions, as certain items and shops may be promoting more points.

● Earn & Save 
You will earn approximately 1% of the purchase price in points (1 JPY ⇔ 1 Point).

● Spend 
Points can be applied on future purchases to save money (1Point ⇔ 1 JPY). 
It is important to know that there are two types of Rakuten Points: Regular Points and Time Limited Points  

[Regular Points vs. Time Limited Points]

◎Earned on all Rakuten services.
◎1 point per 100 JPY spent excluding shipping fees(e.g. Spend 4,398 JPY and earn 43 points). 
◎Credited to your account the day after your order is complete.
◎Can be used 20 days after your order is completed.
◎Points will be expired 1 year after you last earned points.

◎Requires entry into the promotion 
◎Earning # of points depends on each promotion.
◎The schedule of receiving / using limited-time points depends on each promotion.
◎Points will be expired based on each promotion’s rule.

Example -
For products eligible for “XX% POINTS BACK! Earn XXXX points!”, you will receive regular Rakuten Points first, and then additional points for less than 100 JPY spent, which will be granted on the 20th of the month two months after receiving the regular Rakuten Super Points. 
The following conditions apply to both types of points -
◎The minimum point usage is 1 Rakuten Points per order.
◎The maximum number of points you can use per order is 30,000 (500,000 for Diamond members) Rakuten Points.
◎The maximum number of points you can use per month is 100,000 (500,000 for Diamond members) Rakuten Points.
◎If you have both Regular & Time Limited Points in your account, the Time Limited Points will be used first.
◎If an order placed using regular points is canceled, then those points will be refunded.
◎Limited-time points will only be refunded if they have not expired. The expiration date will remain the same.
◎Multiple times points offered on items by merchants will be awarded as regular points. 

Was this answer helpful?


Commonly Viewed Help Contents

Still Couldn't solve the problem?